Customer Administration Officer - Coppin Centre
Monday, Tuesday & Wednesday | 9:00am–5:00pm | Supportive Team | Meaningful Work | Career Growth
The Opportunity
As the welcoming face of our organisation, you’ll be the first point of contact for residents, families, visitors, and staff. This is a dynamic and varied role where no two days are the same. You’ll provide exceptional customer service while supporting a wide range of administrative, rostering, recruitment, and compliance tasks that keep our community running smoothly.
Key Responsibilities
Provide a warm, professional welcome to residents, families, and visitors
Manage incoming calls and direct enquiries efficiently
Register and monitor visitors in line with safety and security procedures
Maintain accurate and compliant staff files for employees, contractors, volunteers, and students
Support onboarding and offboarding processes with the People & Development team