Customer Advisor German
Location
barcelona, kingdom of spain
Job Type
Full-time
Category
Customer Service
Posted
June 06, 2026
Job Description
Si desea conocer los requisitos para este puesto, siga leyendo para obtener toda la información relevante.
We are seeking Customer Advisors for our Customer Service Department. You will be the first point of contact for customers via email, phone, or chat, accurately addressing questions and turning issues into solutions.
What will you do?
As a Customer Advisor, you will make informed decisions, provide proactive advice, and assist customers across Europe in creating the perfect ambiance in their homes. You will build technical knowledge of our lighting products, thoroughly record customer data, and manage orders, shipments, and returns or warranty claims in our CRM system.
Initial training will be provided before you start working independently.
Job Requirements
Communicative and able to hold smooth conversations.
Prior experience as a customer service representative.
Proficient with systems (preferably Salesforce) and capab...
Si desea conocer los requisitos para este puesto, siga leyendo para obtener toda la información relevante.
We are seeking Customer Advisors for our Customer Service Department. You will be the first point of contact for customers via email, phone, or chat, accurately addressing questions and turning issues into solutions.
What will you do?
As a Customer Advisor, you will make informed decisions, provide proactive advice, and assist customers across Europe in creating the perfect ambiance in their homes. You will build technical knowledge of our lighting products, thoroughly record customer data, and manage orders, shipments, and returns or warranty claims in our CRM system.
Initial training will be provided before you start working independently.
Job Requirements
Communicative and able to hold smooth conversations.
Prior experience as a customer service representative.
Proficient with systems (preferably Salesforce) and capab...