Customer Advisor

Thurlow Nunn • norwich, england, United-Kingdom • Posted June 20, 2026

Location norwich, england

Job Type Full-time

Category Management & Operations

Posted June 20, 2026

We are currently recruiting a Customer Advisor to join our successful team in Norwich. You will be responsible for dealing with both inbound and outbound calls, including booking customer MOT’s, Services and Vehicle Health Check follow-ups across the Thurlow Nunn Group in accordance with service department lead times. 
Reporting to the Contact Centre Manager, you will continually monitor customer satisfaction to identify and address any issues, and ensure accurate records are maintained by regularly cleansing and updating the customer database. The Customer Advisor will promote relevant products and services to customers, maximising revenue generating opportunities, whilst delivering a positive customer experience at all times. 
We are looking for the following: 
Experience of delivering exceptional customer service 
Process driven and be able to deliver a consistent service to our customers at all times. 
Excellent communication skill...
            

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