Customer Care Analyst/Specialist
Location
Parañaque, National Capital Region
Job Type
Full-time
Category
other-general
Posted
June 06, 2026
Customer Care Analyst/Specialist
Job Description:
The position is mainly responsible for:
- Providing service or information, solutions and relevant details to customers.
Main Responsibilities:
- Handles cargo bookings.
- Responsible in coordinating the following with concerned groups:
- Special Container requirement with Equipment Control
- Dangerous Goods (DG), Out of Gauge Cargo (OOG), special containers with approvers
- Attends to inquiries thru e-mail and phone calls and concerns of customers.
- Sends regular vessel updates to customers.
- Performs other functions that may be assigned from time to time by immediate superior.
Minimum Qualifications:
- Candidate must possess a Bachelor's Degree.
- Preferably with at least one (1) year of related experience.
- Background in shipping/l...