Customer care associate

Overview

Join the dynamic team as a customer care associate. We are seeking enthusiastic and customer-focused individuals who are passionate about delivering exceptional retail experiences. As a customer care associate you will play a pivotal role in ensuring our customers receive outstanding service and find the products they need.

Responsibilities Customer Service: Greet and assist customers, providing expert advice on products and services to meet their needs. Sales: Drive sales by identifying customer needs, offering recommendations, and upselling products where appropriate. Product Knowledge: Maintain a thorough understanding of our product range, including features, benefits, and availability. Team Collaboration: Work closely with other team members to achieve store goals and provide a seamless customer experience. Problem Solving: Address and resolve customer inquiries and complaints in a professional and efficient manner. Requirements Passed Matric or equivalent (NQF L...