Customer Care Coordinator
Location
Culcheth, Cheshire
Job Type
Full-time
Category
other-general
Posted
June 18, 2026
Customer Care Coordinator
Temporary (9 month fixed contract)
Warrington
New build housing
TSR are currently recruiting for a Customer Care Coordinator for a new build housing developer based in Warrington. This role is very customer focused, answering calls and emails from customers about potential issues with their newly purchased property. This developer is a 5* rated developer and one of the UK largest
Previous working experience in a Customer Care role with a housing developer is preferred, but experience in scheduling maintenance or planned work coordination is will also be suitable.
The Role:
Answer calls and e-mails from customers regarding their property repairs
Being empathetically, professional and positive, ensuring their queries are answered and resolved within the agreed timescales
Maintain regular communications/updates with the customers
Ensure the Customer Journey tracker is viewed daily and upon receipt of t...
Temporary (9 month fixed contract)
Warrington
New build housing
TSR are currently recruiting for a Customer Care Coordinator for a new build housing developer based in Warrington. This role is very customer focused, answering calls and emails from customers about potential issues with their newly purchased property. This developer is a 5* rated developer and one of the UK largest
Previous working experience in a Customer Care role with a housing developer is preferred, but experience in scheduling maintenance or planned work coordination is will also be suitable.
The Role:
Answer calls and e-mails from customers regarding their property repairs
Being empathetically, professional and positive, ensuring their queries are answered and resolved within the agreed timescales
Maintain regular communications/updates with the customers
Ensure the Customer Journey tracker is viewed daily and upon receipt of t...