Customer Care Lead

About Juniper:

At Juniper, we are committed to providing quality care, housing, and support services for older Australians. As one of Western Australia’s leading aged care providers, we deliver a range of services including residential care, home and community care, retirement living, and more. We pride ourselves on a culture of compassion, respect, and excellence, where every employee plays a key role in enhancing the lives of the people we support.

About the Role

Juniper is seeking a culturally responsive and community-focused Customer Care Lead to join our Home and Community Care (HCC) team in the North metropolitan area of Perth. In this vital role, you’ll be the trusted connection for our customers and their families, building strong relationships, coordinating services, and ensuring care is delivered with respect, empathy, and cultural understanding.

You’ll oversee a portfolio of government-funded progr...