Customer Care Manager - India
Your challenges
Global Supply Chain
Order to Invoice management: Transforming the Global Supply Chain Vision, Guiding Principles and Strategic Objectives into efficient and effective business processes to meet customer service levels and company objectives.
Order Management & Fulfillment Optimization
End-to-End Order Management: Oversee the entire order cycle, from order receipt through to shipment and delivery. Ensure all orders are processed efficiently and meet customer service levels and company objectives.
Order Prioritization & Coordination: Prioritize orders based on urgency, customer requirements, and service level agreements (SLAs), coordinating with Sales, Warehouse, and Logistics teams to ensure timely fulfillment.
Inventory Management: Collaborate with Regional Distribution teams to ensure optimal stock levels, availability, and effective allocation...