Customer Care Operative - New Homes

Customer Care Operative - West Sussex - Temporary - £40,000 + Car allowance

Wheatstone Solutions are working with a House Builder looking to recruit an experienced Customer Service Operative into the team for a 3 month temporary role, potential of extension.

Responsibilities

• Attend appointments for remediation of defects in occupied properties and complete any repairs or defects to a high standard.
• Liaise with the Customer Care Team based in Head Office.
• Ensure all required materials and resources are available prior to attending customers' appointments.
• Always maintain a high standard of professionalism and ensure excellent Customer Service is delivered.
• Ensure the customers' home is prepared prior to works and that upmost cleanliness is achieved upon finishing of projects.
• Report to the team once appointments and tasks are completed and report back any issues or escalations that need to be noted...