Customer Care Representative
Location
cebu city, central visayas
Job Type
Full-time
Category
Management & Operations
Posted
June 01, 2026
On-site - Cebu 3-5 Yrs Exp Diploma Full-time
Job Description
Employee Recognition and Rewards
Equity Incentive Plan, Performance Bonus, Incentives
Insurance Health & Wellness
HMO
Description
- Assist customers with inquiries and provide accurate information on products and services.
- Resolve customer complaints effectively and ensure a high level of satisfaction.
- Maintain thorough knowledge of the company's offerings to enhance customer experience.
- Document interactions and feedback to improve service quality and efficiency.
- Collaborate with other departments to address customer needs and streamline processes.
Requirements
- Educational Qualifications: Diploma in a relevant field or equivalent experience.
- Experience Level: 3–5 years.
- Skills and Competencies: Excellent communication and interpersonal sk...