Customer Care Representative
Location
Monterrey, Nuevo Leon
Job Type
FullTime
Category
Art and Design Workers
Posted
June 03, 2026
Description
The Customer Service Representative is responsible for identifying, researching, analyzing, and responding to telephone inquiries regarding client's billing questions, sales/upgrades, basic tier 1 tech support, promotions, activation of devices,
disconnects and retention, just to name a few.
The position requires empathy and the ability to handle stressful and sometimes angry calls.
Requirements
High School Diploma/GED
6 Months of Call Center Experience
English Level B2/C1 (Conversational)
Live in Nuevo León