Customer Care Representative
Location
Norton, MA
Job Type
Full-time
Category
other-general
Posted
June 17, 2026
Overview
At Primo Brands, we pride ourselves on delivering top-notch services to our valued customers. We understand that customer satisfaction is the cornerstone of our success. Alongside that, we’re also committed to developing our people – enabling them to make the most of the many elements that help them to succeed.
We are currently seeking a dedicated and customer-focused individual to join our team as a **Customer Care Representative** . In this role you will provide expert customer assistance on a wide array of topics including, but not limited to: general inquiries, product, filtration, and service inquiries, billing questions and other concerns while generating revenue by offering to add relevant products and services to the customer’s order. Candidates must demonstrate a fundamental commitment to providing a world-class customer service experience.
**Reporting Location:** Must be within a commutable distance to our Norton, MA Customer Care Center....
At Primo Brands, we pride ourselves on delivering top-notch services to our valued customers. We understand that customer satisfaction is the cornerstone of our success. Alongside that, we’re also committed to developing our people – enabling them to make the most of the many elements that help them to succeed.
We are currently seeking a dedicated and customer-focused individual to join our team as a **Customer Care Representative** . In this role you will provide expert customer assistance on a wide array of topics including, but not limited to: general inquiries, product, filtration, and service inquiries, billing questions and other concerns while generating revenue by offering to add relevant products and services to the customer’s order. Candidates must demonstrate a fundamental commitment to providing a world-class customer service experience.
**Reporting Location:** Must be within a commutable distance to our Norton, MA Customer Care Center....