Customer Care representative - Omnichannel
Location
Elkhart, IN
Job Type
Full-time
Category
other-general
Posted
June 21, 2026
**BUILD A BETTER CAREER WITH MSC**
Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.
**Requisition ID :20822**
**Employment Type :** Full Time
**Job Category :** Customer Service/Support
**Work Location :** Elkhart, IN (Whse)
**BRIEF POSITION SUMMARY:**
The position of Customer Care Representative Omnichannel, delivers effortless, personalized and profitable customer experiences in a contact center environment using various inbound interaction types.
**DUTIES and RESPON...
Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.
**Requisition ID :20822**
**Employment Type :** Full Time
**Job Category :** Customer Service/Support
**Work Location :** Elkhart, IN (Whse)
**BRIEF POSITION SUMMARY:**
The position of Customer Care Representative Omnichannel, delivers effortless, personalized and profitable customer experiences in a contact center environment using various inbound interaction types.
**DUTIES and RESPON...