Customer Care Specialist

Scalejet • xico, veracruz, Mexico • Posted June 04, 2026

Location xico, veracruz

Job Type Full-time

Category Other-General

Posted June 04, 2026

Our client, a dynamic e-commerce business, offering eco-friendly Home & Kitchen products, is looking for a proactive and empathetic Customer Care SpecialistWe are seeking a warm, customer-focused professional who excels in written communication and thrives in digital environments.
The ideal candidate has experience in email and chat-based customer service and feels comfortable initiating outreach through social media and messaging platforms.
A background in e-commerce or online support is a strong plus.
About the company:
It is a fast-growing brand developing several new green and sustainable products for eco-conscious consumers.
Currently, the company sells mostly on Amazon, but it also operates on Shopify, Walmart, and Fair, offering its products in 6 countries (USA, Canada, Mexico, UK, Germany, and Japan).
Besides the strong online presence, they also sell in 260+ physical stores and recently closed large distribution partnerships for state‐wide USA retail...
            

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