Customer Care Team Lead – Bilingual (EN/ES) Growth & Ops
Location
madrid, comunidad de madrid
Job Type
Full-time
Category
Gestión y operaciones
Posted
June 07, 2026
Top of Minds is seeking a Customer Care Team Leader for its operation in Madrid, Spain. This role entails leading a customer care team that has shown impressive results.
The ideal candidate will have proven leadership experience, manage both operational tasks and strategic direction, and help elevate customer experience in a growing market.
The role requires fluency in Spanish and English, along with a customer-focused leadership style and a proactive approach to AI tools.
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