Customer Collections Associate at Greenwheel

Confidential • Kenya, Kenya, Kenya • Posted June 17, 2026

Location Kenya, Kenya

Job Type Full-Time

Category Other-General

Posted June 17, 2026

Job Description
Greenwheels’s mission is to “make streets more liveable.” We achieve this by offering a sustainable alternative to car ownership: with shared cars. In so doing, we create more space in cities and on our roads. And that is exactly what we’ve been doing for the past 25 years

Customer Collections Associate
Role overview:
The ideal candidate will ensure timely payment of invoices by following up with customers, resolving payment-related queries, and maintaining accurate collections records. This role is critical in ensuring steady cash flow and maintaining positive customer relationships.
Responsibilities:
Customer Follow-Up: Proactively engage with customers through phone calls, emails, and SMS to ensure timely payment of outstanding and overdue balances, while maintaining a professional and customer-focused approach.

Issue Resolution: Partner with internal teams to ide...
            

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