Customer Contracts Manager

Job Title: Customer Contracts Manager

Location: Larbert

Our Vision & Why It Matters

At Alexander Dennis, our vision is to lead the evolution of sustainable on‑road mass transportation and mobility.

We design, deliver, and support market‑leading buses and coaches that help reduce emissions, improve air quality, and keep communities connected. Every role contributes to that mission whether you’re engineering, driving sales, improving production, or supporting our customers.

What You’ll Do

As a Customer Contracts Manager, you’ll be responsible for managing the end‑to‑end customer experience from order to delivery, ensuring customer contracts are delivered successfully from order won stage through to completion. You’ll own the contract management lifecycle, translating customer requirements into clear specifications, managing changes, and resolving issues to maintain high levels of customer satisfaction. You’ll coordinate cross‑...