Customer Coordination Manager

American Express Global Business Travel • Canada, Canada, Canada • Posted March 13, 2026

Location Canada, Canada

Job Type Full time

Category Information and Record Clerks

Posted March 13, 2026

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
What You’ll Do 
Take overall responsibility & project manage travel implementations– to include moves, and ad-hoc projects as required by the business
Lead the (local) Joint Planning meetings and update the OneForm and the Task List for each client
Be the focal point of contact for the project team during the implementation process
Ensure the Onboarding process is followed (Pre-assessment through to post-implementation stage)
Ensure all project members are aware of their roles & responsibilities.
Lead weekly calls, normally phone conference and produce call notes & agendas. Keep the RAG Status updated accurate and timely
Ensure the project remains...
            

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