Customer Due Diligence Specialist Support

Role Description

Supporting the Customer Due Diligence Team within Financial Crime Operations to obtain relevant documentation and information relating to our Business Customers. You will be required to contact customers directly, requesting time critical, sensitive and crucial information. You will also be working with RM’s and other FinCrime Teams to ensure relevant information is obtained where necessary whilst ensuring the information received is in line and acceptable to policy standards.

You will be required to manage your own workload ensuring cases are progressed, tracked and updated. You will need to take accountability around SLA’s, along with ensuring cases are triaged and escalated where critical information regarding a businesses ownership or operation is not forthcoming or where it arises suspicion.