Customer Enablement & Support Manager (CSM/CS Ops Hybrid)
Location
auckland, auckland
Job Type
Full-time
Category
General Sales
Posted
June 20, 2026
Customer Enablement & Support Manager (CSM/CS Ops Hybrid)
Application Deadline: 30 June 2026
Department: Customer Success
Employment Type: Full Time
Location: Auckland office
Reporting To: David Watson
Description
About the Role
We’re looking for an early-career Customer Success professional to help us scale how we support and enable our users.
This role sits at the intersection of:
- Customer training & onboarding
- Customer support (Intercom)
- Customer Success systems & automation
You’ll play a key role in ensuring every Mooven user—across all customers—can successfully adopt and use our platform, while helping us build & maintain the systems that allow us to scale.
Key Responsibilities
1. Own Customer Training & Onboarding (Scaled)
- Deliver live online tr...