Customer Engagement Advisor

This job is with Aristocrat, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Customer Engagements play a key role in delivering consistent and premium customer experience across Aristocrat’s CXS portfolio.
This role focuses on strengthening relationships with venues, improving customer satisfaction, reducing escalations, and supporting the adoption of Aristocrat’s key products through proactive engagement and structured communication.

Working closely with the Customer Engagement Manager, this position partners with internal teams across Sales, Operations, and Product to ensure our customers are supported, heard, and continually realising value from our solutions.

A key focus of the role will be supporting organized collaboration with Aristocrat’s top 40 customers. It involves ensuring consistent communication and reporting. The ro...