Customer Engagement Agent

Our client, a leading organisation in West Dublin, is seeking an experienced Customer Engagement Agentto join their team on a hybrid basis. This customer engagement role offers an excellent opportunity for candidates with experience in customer service, call centre, telesales, account management, and customer relationship management. Working as part of a busy customer service team, the Customer Engagement Agent will manage customer queries, support account management activities, process orders using SAP and Siebel, and deliver high levels of customer satisfaction and customer engagement. For more information, please contact Jane Ryan on the above GHL number. Customer Engagement Agent Dublin 24 | 3 month contract (potential to extend) I Hybrid | Salary:€40k plus 10% pa pro rata Key Responsibilities Act as the first point of contact for all customer queries across phone, email, and digital channels. Deliver excellent customer engagement by resolving issues, identifying opportunities, and...