Customer Engagement Manager - Senior Consultant
Location
WASHINGTON, District of Columbia
Job Type
Full-time
Category
other-general
Posted
June 24, 2026
Job Family:
Management Consulting
Travel Required:
Clearance Required:
What You Will Do:
The Customer Engagement Manager operates as the lead point of contact for the implementation of government-wide travel system implementation. This role involves guiding customer agency transition planning meetings, tracking issues and resolutions, and coordinating responses to agency issues with the solution management team. Operates as the lead point of contact for respective customer agencies.
The Customer Engagement Manager will be responsible for the following:
Coordinates responses to agency issues and obstacles to change and customer agency adoption
Advocates for the timely and successful deliv...