Customer Engagement & Product Lead - Self-Care Program

Lifemark • North York, Ontario, Canada • Posted March 16, 2026

Location North York, Ontario

Job Type Permanent Full Time

Category Healthcare Diagnosing or Treating Practitioners

Posted March 16, 2026

Role: Customer Engagement & Product Lead – Self-Care Program
Location: Toronto ON, Hybrid (4:1), occasional travel required
Reports To: VP Customer Experience & Marketing
Type: Full-time
Overview:
Lifemark is on a mission to redefine what it means to heal—placing patients at the centre of everything we do. As we expand our Self-Care Bundle Program, we are looking for a passionate and strategic Customer Engagement & Product Lead to champion the continued growth and evolution of this important initiative. This role is perfect for a compassionate, driven self-starter with experience in customer engagement, retail product strategy, and service innovation. You’ll be helping us design and deliver thoughtful in-clinic and online experiences that inspire confidence, promote recovery, and support patients throughout their entire care journey—from initial assessment to ongoing maintenance and prevention. 
Key Responsibiliti...
            

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