Customer Engagement Specialist
Location
India, India
Job Type
Full-time
Category
Information and Record Clerks
Posted
June 26, 2026
Urgent Hiring for - Customer Relations Manager
About Quickeee
Quickeee is a fast-growing Mumbai-based startup transforming the fast fashion space with 60-minute delivery and an Al-powered styling experience. We are building a premium, technology-first platform that combines speed, personalization, and design excellence.
What You'll Do
- Manage and respond to customer inquiries
- across email and direct messages (Instagram, WhatsApp, or platform DMs) in a timely, professional manner.
- Maintain and update CRM records - track conversations, tag leads, and keep customer data clean and organized.
- Follow up with customers post-purchase or post-interaction to
- ensure satisfaction and build brand loyalty.
- Identify patterns in customer feedback and share insights with the team to improve products and messaging.
- Help draft and send o...