Customer Experience Advisor
Location
Ankara, Turkey
Job Type
Full-time
Category
other-general
Posted
June 04, 2026
About the Role:
Youll be the voice of our company for German-speaking customers, ensuring they get the best service and support experience online.
Responsibilities:
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Manage email, chat, and phone queries in German
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Provide accurate information and solutions
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Escalate unresolved cases as needed
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Promote a positive customer journey
Requirements:
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Native-level German, fluent English
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Based anywhere in Turkey
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Prior experience in customer service preferred
What We Offer:
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Work-from-home flexibility
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Competitive monthly salary in EUR or TRY
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International work culture
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Growth opportunities within the company
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Monthly performance bonuses