Customer Experience Associate
Location
bracebridge, muskoka district
Job Type
Full-time
Category
Other-General
Posted
May 27, 2026
Work Location: Bracebridge, Ontario, Canada
Hours: 15
Line Of Business: Personal & Commercial Banking
Pay Details: $22.00 - $27.21 CAD
Job Description
Customer Experience Associate – a front‑line position at TD Canada Trust responsible for handling financial transactions, providing exceptional customer service, and promoting relevant banking solutions.
In This Role, You Will:
- Process financial transactions such as deposits, withdrawals, and bill payments following standard operating procedures and TD's Code of Conduct and Ethics.
- Understand and determine customer needs to recommend suitable banking solutions while exercising discretion with confidential matters.
- Respond to and resolve customers' concerns using standard procedures and escalating non‑standard activities when necessary.
- Achieve assigned business objectives by promoting banking solutions and...