Customer Experience Associate (Precious Metals Analyst)
Location
ottawa, on
Job Type
Full-time
Category
Other-General
Posted
June 05, 2026
Customer Experience Associate (Precious Metals Analyst)
About the Role
We’re looking for a full-time Customer Experience Associate (Precious Metals Analyst) to join our growing team. This is a hands‑on, customer‑facing role where no two days are the same.
You’ll be the face of our business—guiding customers through the process of buying or selling gold, silver, and other valuables. Don’t worry if you’re new to the industry—we provide full training to give you the knowledge and confidence to succeed.
What You’ll Do
- Deliver outstanding in‑person and phone‑based customer service
- Evaluate jewelry and precious metals using our tools and training
- Educate customers and provide transparent, accurate information
- Maintain a clean, professional, and organized store environment
- Support day‑to‑day operations and contribute to team success