Customer Experience Coordinator

The Client Experience Coordinator position is part of our Customer Experience team dedicated to creating meaningful and personalized experiences for our clients. Working closely with internal teams and customers, you will help coordinate clienteling services, maintain accurate records, and ensure every interaction reflects the premium service standards of the SARA brand.

What You’ll Do

• Maintain and update live client trackers, ensuring records are accurate and up to date in real time.
• Coordinate and schedule clienteling services, including styling appointments and table‑setting services while managing timelines and lead times.
• Support bilingual client communications in Arabic and English, ensuring messaging is professional, accurate, and aligned with our brand voice.
• Partner with the sales team to deliver customer experience benefits and ensure clients receive the services and experiences they are entitled to.
• Maintain clea...