Customer Experience Executive

Equiniti • Bengaluru, Karnataka, India • Posted June 06, 2026

Location Bengaluru, Karnataka

Job Type Full time

Category Information and Record Clerks

Posted June 06, 2026

Management Level
I
Customer Experience Executive
Team : CEC - US Reports to: Team Leader
Role
To assist shareholders buying and selling shares in accordance with predetermined procedures and service standards under appropriate guidance and direction. Also supporting customer queries.
Business Function
EQ India Operations team work closely with the EQ Group functions across UK, US and Amsterdam to provide operations support to Shareholder Solutions, Pensions Solutions, Investment Services, Employee Benefit Solutions, KYC Operations, Customer Experience Centre, Reconciliations, and Innovation. This service is delivered from our offices in India based out of Chennai and Bangalore.
Core Duties and Responsibilities
Answer inbound calls, emails from Shareholders and assist them with their queries within the agreed service standards.
Answer inbound calls from Shareh...
            

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