Customer experience manager (cx/ux)

Liquid Thought • cape town, western cape, South-Africa • Posted June 19, 2026

Location cape town, western cape

Job Type Full-time

Category Other-General

Posted June 19, 2026

                  About the job Customer Experience Manager (CX/UX) Customer Experience Manager (CX/UX)  
Introduction We are looking to employ a Customer Experience Manager for an exciting opportunity within the Omni Channel division of Clicks Retailers. This role will be based at Clicks Head Office, Woodstock, Cape Town and will report to the Head of Omni Channel. Minimum requirements  
Job related knowledge Understanding of customer journey mapping and Digital Product Lifecycle Management Knowledge of digital transformation Knowledge of E-Comm solutions in a Retail environment 
Job related skills  
Technical Skills Digital Strategy Proficiency in data analytics tools (e.g., Google Analytics, Tableau, or Power BI) Familiarity with UX/UI design tools (e.g., Figma, Sketch, or Adobe XD) Strong digital technology skills across systems, software development and project management. 
Soft Skills Strong leadership and Stakeholder Management skills Analytical and data-driven decis...
            

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