Customer Experience Manager for Southwest Ontario
Location
milton, halton region
Job Type
Full-time
Category
Other-General
Posted
June 16, 2026
Lead customer engagement as a Customer Experience Manager with Permacon from our Milton office, serving Ontario's Southwestern region. Your leadership will drive the execution of customer-centric policies and foster team development.
This role requires a blend of strategic vision and hands-on management, overseeing a team of about ten, including Customer Experience Coordinators and Dispatchers. Your responsibilities will include refining logistical processes, managing customer information databases, and maintaining strong relationships with sales and production teams. Success in this role hinges on excellent problem-solving and leadership qualities.
Key Responsibilities:
• Manage and develop the Customer Experience team
• Ensure seamless order logistics and contract management
• Supervise Customer Experience Coordinators and Representatives
• Implement effective service policies and procedures
• Develop strong internal relationships with key teams
Requirements:<...
This role requires a blend of strategic vision and hands-on management, overseeing a team of about ten, including Customer Experience Coordinators and Dispatchers. Your responsibilities will include refining logistical processes, managing customer information databases, and maintaining strong relationships with sales and production teams. Success in this role hinges on excellent problem-solving and leadership qualities.
Key Responsibilities:
• Manage and develop the Customer Experience team
• Ensure seamless order logistics and contract management
• Supervise Customer Experience Coordinators and Representatives
• Implement effective service policies and procedures
• Develop strong internal relationships with key teams
Requirements:<...