Customer Experience Manager
Location
India, India
Job Type
Full-time
Category
Advertising, Marketing, Promotions, Public Relations, and Sales Managers
Posted
June 03, 2026
JOB DESCRIPTION
Role: Department Manager
Reporting To: Unit Head
People Reporting To DM: Customer Care Associates
Qualification: Graduate/MBA/PGDBM
Experience: Min.2year Managerial experience
Location-Mumbai
Key Deliverables
Achievement of Budgeted Plan
- Works out action plans/tactics to match requirement
Competition mapping
- Identifies parameters to track competition
- Builds resources and databases of information on an ongoing basis by networking
- Creates an index and updates it
Inventory Management
- Does process mapping for movement of stocks from receiving bay to floor
- Initiates stock-takes as per the agreed and laid down ...