Customer Experience Manager
Location
Pondok Indah, Indonesia
Job Type
Full-time
Category
other-general
Posted
June 27, 2026
**About Abbott**
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
**The Opportunity**
As the **Customer Experience Manager** , you will determine and execute the Customer Experience strategy for the district and territories, with full revenue responsibility of $30 to $40 million per year. You will lead a team and ensure delivery of customer experience, service performance, and business outcomes aligned to organizational goals.
**What You’ll Do**
In this role, you will determine the execution strategy for the Customer Experience organization across the District and Territories, holding full revenue responsibility of $30–40 million annually, including planning, forecasting, and achievement of performance targets. You will maintain full operational and functional responsibility for a team of 8–15 Ambas...
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
**The Opportunity**
As the **Customer Experience Manager** , you will determine and execute the Customer Experience strategy for the district and territories, with full revenue responsibility of $30 to $40 million per year. You will lead a team and ensure delivery of customer experience, service performance, and business outcomes aligned to organizational goals.
**What You’ll Do**
In this role, you will determine the execution strategy for the Customer Experience organization across the District and Territories, holding full revenue responsibility of $30–40 million annually, including planning, forecasting, and achievement of performance targets. You will maintain full operational and functional responsibility for a team of 8–15 Ambas...