Customer Experience Operations Lead
Location
muntinlupa, metro manila
Job Type
Full-time
Category
Management & Operations
Posted
May 29, 2026
A leading recruitment agency is seeking an Operations Manager to oversee and lead a team of customer service representatives in Muntinlupa. The ideal candidate will have 3-5 years of experience in a BPO setting and a proven track record in managing operations. Responsibilities include monitoring performance metrics, fostering team development, and enhancing customer experience. Strong leadership and analytical skills are essential for driving operational excellence.
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