Customer Experience QA Specialist – Elevate Omni-Channel Support

Groupe Dynamite Inc. • mount royal, montreal (administrative region), Canada • Posted May 31, 2026

Location mount royal, montreal (administrative region)

Job Type Full-time

Category Management & Operations

Posted May 31, 2026

                A leading Canadian fashion retailer in Montreal is seeking a Quality Assurance Specialist to monitor customer interactions across online service channels. The role involves evaluating performance, delivering feedback, and supporting agent development and satisfaction. Ideal candidates should have over 3 years of QA experience, a strong understanding of omni-channel service operations, and be bilingual in French and English. The company offers a competitive compensation package and an excellent work environment.
   #J-18808-Ljbffr
            

Interested in this role?

Click the button below to start your application.

Apply Now