Customer Experience Representative (Maternity Leave Coverage 8-Month Contract)

Layfield Group. Ltd • Edmonton, Alberta, Canada • Posted March 13, 2026

Location Edmonton, Alberta
Job Type 8-Month Contract
Category Information and Record Clerks
Posted March 13, 2026

Layfield is looking to add a Customer Experience Representative to our Edmonton office to fill in for an 8-month maternity leave. Successful Customer Experience Representatives at Layfield are fantastic relationship builders that takes a hands-on approach in the day-to-day execution of all touch points from conferring with our customers on the phone or email, ensuring orders are accurately entered in our systems and providing updates to our customers until successful delivery of their orders.

Our Customer Experience & Sales team leads the efforts in ensuring a positive customer experience is delivered to all customers.


Key Responsibilities

  • Serve as the main point of contact for any and all matters specific to our customer support for both internal and external customers.

  • Build and maintain strong, long-lasting customer relationships as a trusted advisor.

  • Identify and recommend products or services based on customer requirements ...
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