Customer Experience Representative
Location
mississauga, peel region
Job Type
Full-time
Category
Other-General
Posted
June 05, 2026
Job Title: Customer Experience Representative
Position Type: Full time
City: Mississauga
Work Type & Hours: Permanent, Hourly Paid – 35-40 hours per week
Work Environment: Customer Experience Department
Career Level: Professional & Experienced
Benefits include:
- Health insurance
- Long-term disability
- Company paid short-term disability, life insurance, and AD&D
- Generous vacation policy
- Pension (RPP)
Summary Overview
The Customer Experience Representative provides professional, courteous, and accurate responses to written customer inquiries.
Essential Responsibilities
- Delivers excellent customer service to clients.
- Updates morning report financials with DPN’s.
- Collaborates with Finance department to ensure procedures are handled by business rules.
- Manually enters loan, policy va...