Customer Experience Specialist (Dutch)

David Kennedy Recruitment • Valencia, Valencian Community, Spain • Posted June 10, 2026

Location Valencia, Valencian Community

Job Type Full-time

Category Information and Record Clerks

Posted June 10, 2026

Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly. 


David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Dutch speaking Customer Experience Specialist to join their offices in Valencia. 
Position: Customer Experience Specialist
Location: Valencia, Spain
Work model: on-site
Employment type: Full-time
 
DUTIES AND RESPONSIBILITIES:
Provide customer support via phone, email, and chat for users of the fintech platform
Assist customers with payment-related inquiries, refunds, cancellations, and account-related questions
Mediate disputes between customers and partner webshops to ensure positive customer outcomes
Troubleshoot customer issues and contribute...
            

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