Customer Experience Specialist (Greek Speaker)
Location
cape town, western cape
Job Type
Full-time
Category
Online Marketing
Posted
June 13, 2026
Customer Experience Specialist (Greek Speaker)
Location: DigiCert, Cape Town, Western Cape, South Africa
Job summary
We are in the market for a Customer Experience Specialist with professional working proficiency in Greek to join our team in Cape Town.
What you will do
- Review incoming application forms, validate and submit to DigiCert's technical department
- Engage with external customers and internal stakeholders via phone, live chat, video calls and email
- Research customer organizations and verify contact details online
- Identify, document and alert managers of customer‑call trends
- Execute DigiCert's validation process according to our internal documentation
- Analyze validation test‑data to determine whether systems or processes have met our validation criteria or to identify root causes of production problems
- Coordinate the implementation or scheduling of validation tes...