Customer Experience Specialist

Gotrade (YC S19) • Jakarta, Indonesia, Indonesia • Posted June 01, 2026

Location Jakarta, Indonesia
Job Type Full-time
Category business-and-financial-operations
Posted June 01, 2026

💬 Customer Experience (CX) Specialist – A Perfect Role for Fresh Graduates Passionate About Investing 🚀


Are you a fresh graduate who’s passionate about trading, investing, and helping others learn?

We’re looking for someone curious, hardworking, and eager to grow — someone who wants to turn their interest in finance into a career in one of Indonesia’s most exciting fintech companies.


A LITTLE ABOUT US 🤔


At Gotrade, we are on a mission to make the most amazing product experience for traders and investors in Indonesia.


We believe that every user interaction — every question answered, every issue resolved — is an opportunity to build trust and confidence in investing. That’s why our Customer Experience (CX) team plays such an important role: helping users feel supported, informed, and valued every step of the way.


You’ll be joining a dyna...

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