Customer Experience Specialist – Order Processing

Brampton Recruitment Ltd • Stone, England, United Kingdom • Posted May 30, 2026

Location Stone, England

Job Type Permanent / Full Time

Category Information and Record Clerks

Posted May 30, 2026

As the Customer Experience Specialist you will support customers with enquires and processing sales orders.
Working for a well-established global manufacturing business who operate in a niche industry. As the Customer Experience Specialist you will support customers with enquires and processing sales orders.
 
 Job Description: 
Deliver an excellent customer experience and support to internal and external customers for orders and general enquiries
Ensuring all requests are prioritised, organised and processed accurately and on time; taking ownership for resolution
Mailbox Management: Ensure active management of CS Orders mailbox throughout the day. Passing queries to relevant colleagues with as much information as possible.
Order Processing: Process all sales orders within 1 working day to a high degree of accuracy. Proactively informing any issues and any date changes to the customer
Communication: Internal a...
            

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