Customer Experience Specialist
Location
Syracuse, New York
Job Type
Full-time
Category
other-general
Posted
June 10, 2026
Job Description
Job Type: Remote | Flexible Schedule | Independent Contractor (Part-Time or Full-Time)
About the Role
We are seeking reliable and customer-focused individuals to join our team as Customer Experience Specialists. In this role, you will assist clients, respond to inquiries, and provide support throughout the booking or service process. This is a remote opportunity offering flexible hours and ongoing training.
Key Responsibilities
- Provide professional customer service via phone, email, and online platforms
- Assist clients with inquiries, bookings, and general support
- Maintain accurate records of client interactions
- Follow up with clients to ensure a positive experience
- Stay current with training and company updates
- Work independently while collaborating with team members as needed
Qualifications
- Strong written and verbal c...