Customer Experience Specialist - Us Market (Based

Ready to shape the future of Customer Experience for school districts in the US?
If you're passionate about creating seamless solutions and enhancing client satisfaction, this role offers a unique opportunity to make a real impact in education.
Let's connect and explore how you can contribute!
**Your mission**
At **Innovamat**, we are looking for someone to build and lead our **Customer Experience** team in the United States.
Your mission will be to ensure our districts receive outstanding logístical and technical support, providing a seamless experience with our platforms and services.
You'll play a pivotal role in shaping efficient post-sale processes and delivering exceptional client satisfaction.
**Your day to day at Innovamat
- Solve district problematics by addressing issues and questions efficiently, coordinating with **Operations**, **Supply Chain**, and **Tech** teams to deliver effective solutions.
- Work closely with **Operations**, **S...