Customer Experience Support - 6M Fixed-Term Contract
Location
tauranga, bay of plenty
Job Type
Full-time
Category
General HR
Posted
July 27, 2026
6 Month Fixed Term Parental Leave Contract
Join our team and help shape exceptional customer experiences!
We’re looking for a proactive and detail-oriented Customer Experience Support professional to play a key role in driving sales performance and delivering outstanding service across all channels.
About The Role
- Managing inbound and outbound calls, including fuel orders and customer queries.
- Providing accurate product and service information to assist customers.
- Supporting lead management and tracking through the sales process.
- Preparing and maintaining proposals, contracts, and sales documentation.
- Handling Fuel card services, including queries, replacements, and fraud management.
- Collaborating closely with Sales and Regional Operations teams to ensure seamless processes.
This role is essential for optimising sales support, maintaining high customer service sta...