Customer Experience Team Lead - Retention & Bookings
Location
taguig, metro manila
Job Type
Full-time
Category
Management & Operations
Posted
June 04, 2026
A customer service solution provider located in Makati is seeking a Customer Service Team Leader to manage and coach a small team. Responsibilities include improving customer retention, handling escalated issues, and ensuring efficient booking processes. Candidates should have at least 2 years of customer service experience and strong leadership skills. This role is ideal for someone ready to lead in a fast-paced environment.
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