Customer Experience Team leader for 4PL
Location
Japan, Tokyo
Job Type
Full time
Category
Supervisors of Office and Administrative Support Workers
Posted
June 17, 2026
Responsible for leading a team of CX managing customer portfolios. The role focuses on delivering an exceptional proactive customer experience, ensuring consistent service quality, operational excellence, driving issue resolution. Create strong customer relationship, team engagement and growth.
Customer Experience Team Leader | External Hiring
Position Title: Customer Experience (CX) Team Leader for 4PL
International Logistics × Global Enterprise × CX Transformation × Team Leadership
A.P. Moller – Maersk, as an “Integrator of Logistics,” goes beyond transportation to deliver seamless, end-to-end customer experiences.
This position is a 4PL CX Team Leader who evolves customer experience not merely as an operational function, but as a platform for value creation and supply chain orchestration. This role leads a portfolio of key clients and oversees end-to-end logistics solutions across multiple service providers, internal teams, ...