Customer-Focused IT Solutions Manager
Location
toronto, on
Job Type
Full-time
Category
IT & Technology
Posted
May 28, 2026
Lead the way as a Customer-Focused IT Solutions Manager. Partner with clients and cross-functional teams to define requirements and deliver tailored Authentication solutions.
Your role will center on identifying customer needs, documenting technology requirements, and supporting deployment activities. With strong communication skills, you will serve as the point of contact for projects and ensure the delivery of solutions that meet intricate business demands, whether through Agile or Waterfall approaches.
Key Responsibilities:
• Define and document business requirements for technology
• Provide valuable consultancy on alternative solutions
• Oversee design and implementation of systems
• Support development and testing phases
• Plan successful customer deployment initiatives
Requirements:
• 5+ years in Business Analysis roles
• Familiar with Jira and Confluence
• Proficient in Agile and Waterfall met...
Your role will center on identifying customer needs, documenting technology requirements, and supporting deployment activities. With strong communication skills, you will serve as the point of contact for projects and ensure the delivery of solutions that meet intricate business demands, whether through Agile or Waterfall approaches.
Key Responsibilities:
• Define and document business requirements for technology
• Provide valuable consultancy on alternative solutions
• Oversee design and implementation of systems
• Support development and testing phases
• Plan successful customer deployment initiatives
Requirements:
• 5+ years in Business Analysis roles
• Familiar with Jira and Confluence
• Proficient in Agile and Waterfall met...