Customer-Focused Residence Services Representative with Operational Role
Location
kitchener, region of waterloo
Job Type
Full-time
Category
Other-General
Posted
June 06, 2026
Join a collaborative environment as a Residence Services Representative, focused on delivering exceptional service to students and guests. Manage front desk operations and address inquiries effectively.
In this role, you will provide front-line support while demonstrating strong customer service skills. Your ability to assist with financial transactions, maintain security protocols, and keep the residence running smoothly will enhance the living experience. Effective communication and the ability to understand guest needs are crucial for success in this position.
Key Responsibilities:
• Respond to student and guest inquiries immediately
• Conduct financial tasks, including payment processing
• Supervise video surveillance for safety compliance
• Ensure cleanliness and organization of front desk area
• Manage check-ins, reservations, and account settlements
Requirements:
• High School Diploma is a must; preferred some higher education
• At least 1 year of r...
In this role, you will provide front-line support while demonstrating strong customer service skills. Your ability to assist with financial transactions, maintain security protocols, and keep the residence running smoothly will enhance the living experience. Effective communication and the ability to understand guest needs are crucial for success in this position.
Key Responsibilities:
• Respond to student and guest inquiries immediately
• Conduct financial tasks, including payment processing
• Supervise video surveillance for safety compliance
• Ensure cleanliness and organization of front desk area
• Manage check-ins, reservations, and account settlements
Requirements:
• High School Diploma is a must; preferred some higher education
• At least 1 year of r...