Customer Fulfillment Manager
Location
Unspecified, TN
Job Type
Full-time
Category
other-general
Posted
June 24, 2026
**Job Description Summary**
As a member of the Steam Power Americas team. you will be an active contributor to the success of the team by supporting assigned Customer Service Managers, plants and customers. This role will require you to place timely demands into fulfillment systems and ensure delivery of parts, tools and necessary services supporting outages. You will be responsible for tracking outage progress and issuing timely & accurate customer billing.
**Job Description**
**Roles and Responsibilities**
+ Own cost classification, billing and collections for assigned customer portfolio
+ Be responsible for supporting Customer Service Manager (CSM) with outage planning and logistics
+ Manage project controls for outages within assigned customer base
+ Be responsible for outage demand placement including parts requests, repair scheduling, and resourcing labor needs
+ Collect time sheets from vendors and suppliers; calculate and generate invo...
As a member of the Steam Power Americas team. you will be an active contributor to the success of the team by supporting assigned Customer Service Managers, plants and customers. This role will require you to place timely demands into fulfillment systems and ensure delivery of parts, tools and necessary services supporting outages. You will be responsible for tracking outage progress and issuing timely & accurate customer billing.
**Job Description**
**Roles and Responsibilities**
+ Own cost classification, billing and collections for assigned customer portfolio
+ Be responsible for supporting Customer Service Manager (CSM) with outage planning and logistics
+ Manage project controls for outages within assigned customer base
+ Be responsible for outage demand placement including parts requests, repair scheduling, and resourcing labor needs
+ Collect time sheets from vendors and suppliers; calculate and generate invo...